Operations Analyst (Projects)

April, 2025

We are looking for an experienced and dynamic Operations Analyst for one of our global shipping clients. This role supports the Manager (Operations), Gas & Projects in data analysis and project management. The ideal candidate should have 1-2 years of experience in data analysis and be proficient in analytics tools like Excel (PivotTables, VLOOKUP, macros), Power BI, Tableau, SPSS, Minitab, and JMP.

RESPONSIBILITIES

Data Analysis and Project Management

  • Data Analysis & Automation: Collect and analyse financial data (P&L) for each voyage; collaborate with IT to automate data collection and reporting for real-time insights.
  • Process Improvement: Capture lessons learned from each voyage review and refine operational processes to prevent future losses.
  • Contractual Gap Analysis: Assess losses due to contract (CP, towage, port expense) gaps and improve operational processes to bridge them.
  • Cost Optimisation: Review freight taxes and port rebates to maximise savings opportunities.
  • System Optimisation: Work with IT to implement voyage management tools that provide real time data for better decision-making.
  • Customer Relationship: Maintain strong communication with customers, providing operational updates and addressing feedback.
  • Stakeholder Coordination: Coordinate with agents, charterers, and service providers to ensure high-quality service.

QUALIFICATIONS

  • Degree or Diploma in Data Science, Business Analytics, or a related field.
  • 1-2 years of experience in Data Analysis (maritime industry experience is a plus).
  • Proficient in Excel (PivotTables, VLOOKUP, macros), Power BI, Tableau, SPSS, Minitab, and JMP.
  • Strong English communication skills (verbal & written).
  • Able to work under pressure while maintaining productivity.
  • Team player, responsive to deadlines.
  • Detail-oriented in data management and reporting.

We regret that only shortlisted candidates will be notified. Thank you for your understanding.