We are looking for an experienced and energetic IT System Engineer for one of our global shipping clients. The ideal candidate will have at least 2-3 years of working experiences in handling infrastructure support (e.g. PC, email, printer, server, maintenance etc) and has excellent troubleshooting skills for both the hardware and the software.
Responsibilities
- Provide 1st level IT infrastructure support for office and remote users (include oversea offices).
- Overseeing the Helpdesk Ticketing System and works directly with end-users to resolve the issues in a timely manner, suggests enhancements in process and procedures for IT Ticketing System.
- Manage user registration process (creation, deletion and change management)
- Purchase and setup PC hardware, operating system, application software and system management tools for new and existing users
- Support IT manager for new IT Infra project implementation
- Maintain the installed IT infrastructure and systems including security, backup, inventory and warranty.
- Support other IT teams like business application to provide IT infra support.
- Process IT related invoices and payment
Requirements
- Degree in IT (Minimum Diploma in IT, but strongly prefer Degree)
- 2 to 3 years’ relevant experience, prefer experience in shipping company but not compulsory
- Experience in Microsoft OS, Microsoft Office 365, Windows 10
- Possess knowledge in IT networking and LAN.
- Knowledge of Microsoft Active Directory environment (DNS, DHCP, etc.)
Benefits & Remuneration
- Budget up to S$4000 (With AWS)
- Centralized location and good working environment
- Good employee benefits for self as well as dependents
- 5-day work week (Official work hours: 9am to 5.30pm)
We will contact you should your experiences match the requirements of the role. Thank you for your understanding!
