CRM Manager/ Administrator

April, 2023

We are looking for a CRM administrator/manager for one of our global shipping clients. The candidate will be responsible for providing support for the company’s sales practices on Hubspot. This is a growth role, providing the opportunity for a relationship driven individual with strong administrative capability to manage the CRM System. The ideal candidate would have 1-2 years’ experience in CRM system, takes initiative, challenge existing ideas and has strong analytical and problem-solving skills. The candidate must be able to work well independently as well as in a highly collaborative team environment.

Responsibilities

  • Develop and implement commercial strategies that maximize revenue and profitability
  • Build and maintain strong relationships with clients, suppliers, and stakeholders
  • Negotiate and manage contracts with clients, suppliers, and partners
  • Ensure compliance with industry regulations, company policies, and procedures
  • Analyze market trends and identify new business opportunities
  • Develop and maintain an in-depth understanding of the offshore oil and gas industry
  • Provide leadership and guidance to the commercial team onboard the vessels
  • Conduct regular performance reviews and identify areas for improvement
  • Develop and implement marketing and promotional campaigns to increase brand awareness
  • Attend industry conferences and events to network and stay up-to-date with industry developments

Requirements

  • Experience and understanding of CRM systems, preferably Hubspot
  • CRM / Database administration skills and data management capability
  • Strong interpersonal and communication skills to manage a diverse range of CRM users and build effective communication with traders.
  • Strong mediating and conflict resolution skills to resolve disagreement where it may arise between traders.
  • Strong adaptability skills to relate to different stakeholders and situations to achieve a desired outcome.

We regret that only shortlisted candidates will be notified. Thank you for your understanding.